Backyard Travel

A company's services are best described by genuine unfiltered client feedback.

Reviews for Backyard Travel Tours have been compiled from genuine customer feedback in partnership with leading review service, Feefo. A closed invitation only platform, we guarantee every single review is matched to a genuine customer who has travelled with us.

We currently have 478 Client Reviews, of which 96% had a good or great time with us, and we hope you will be next!

DateScoreCustomer Comment
5

Service rating : Backyard Travel's customer service is excellent, we changed our itinerary a few times and this was accommodated without question and expediently. The self guide app includes the complete itinery along with recommended places to eat and attractions nearby we found really helpful. The...

5

Excellent from start to finish!

Excellent, thorough, with follow-up and every detail taken care of, as arranged

5

Our one week tour if Vietnam was another fantastic vacation by Backyard travel. The selected guides were well matched for our family with young children. Our children loved the mix of activities and the choice of hotels. So many unforgettable experiences in such a short time!

5

Just perfect

I spend a great time. Visit was perfect. The guide showed me a lot of things with many explanations.

5

Service rating : très bon service très bien organisé
Product : bon rapport qualité prix.

5

Fantastic

Service rating : Working with Joy was a pleasure. She was very patient in helping me put together a 5 week journey through Thailand, Laos and.Myanmar. Everything was very relaxed but ran like clockwork. This is a fantastic company. I would recommend them 100%
Product : Great value. Couldn’t have...

5

Excellent in all dimensions.

Service rating : Excellent and timely service before the trip. Top-class, well-informed, courteous service during the trip.
Product : Great service in planning and value.

4

Very good service, Very effective and that is of paramount importance!

Service rating : Corresponding with them was really smooth, They replied immediately, took into account any request and fulfilled them all.
The guides were all good, although some could have been better, more informative. I had already experience with them. Last year I had to cancel my travel the day...

5

Service rating : Everthing was meticulously organized. Not a single surprise. Highly professional
very trustworthy
Product : highly professional service
Not a single mistake
astounding experience specially in myanmar

5

Another good experience with Backyard Travel

Service rating : though not cheap, excellent friendly service, good area knowledge and local presence choosing reliable local operators! Thank you!!!
Product : Everything perfect except the problem with money exchange - we were not advised that USD issuead after 2006 or 2003 can be changed in...

5

Balloons over Bagan

Service rating : Responsive to messages and about to cater to customer requirements
Product : Quick response and friendly

4

Fabrice Barbin was excellent on communication and responsiveness. The guides were excellent and all the hosts who met us were there as planned...no hic-ups. Thank you. The only concern, were we felt the itinerary was not unique and something we couldn't have done ourselves or with another agency. We...

5

Service rating : All of the guides were knowledgable and went out of their way to help us experience both what we wanted to experience but also the local flavor.
Product : I've never been on a tour like this so I'm not sure what it should cost. I'm still happy that I went through Backyard travel....

4

A fun and exciting trip in Myanmar made easy with Backyard Travel

Service rating : We had a wonderful holiday, and Backyard Travel did a great job both of helping us plan it, and looking after us while we were there. They were unfailingly kind and helpful, and were very flexible and accommodating whenever we wanted to make minor changes to the daily plans, either adding...

5

Unforgettable honeymoon!

Our honeymoon experience traveling through beautiful Vietnam was unforgettable - and I couldn't recommend Backyard Travel highly enough. All logistics were planned perfectly so all we had to do was show up and everything was taken care of. The tour guides were personable, knowledgeable and flexible to...

5

I have been numerous ocassions in the region and i have to say it was a great service and Mr Wai lin from Myanmar its a very professional individual that help us to manage our trip across 3 countries in South East Asia.

5

Service rating : Competent guides, high standards. A bit pricy, but if something goes wrong they really make an effort to fix it.
Product : Competent, smart and friendly guide and driver and high standards, who showed us around in a relaxed and flexible manner. Also they were really flexible and...

4

Service rating : All of our tour guides were friendly, professional and knowledgable. Our Vietnam vacation was the best family vacation we have ever had.
Product : We loved all of the individual tour activities and the food was amazing! Such a memorable family vacation!

5

Great planning ahead and the world's best guide in Cambodia!

Service rating : There has been an awesome communication before our travel and the agent really put an individual trip for our liking together.
In Cambodia we had the best guide and driver one could imagine, his English was really good and on top of him being very knowledgeable, he would guide us...

5

Familia mexicana

Somos una familia mexicana que contratamos a esta excelente agencia para que nos enseñara lo mas importante de Cambodia, Thailandia y Vietnam. Nos dieron un excelente servicio y una excelente selección de itinerario. Estamos muy agradecidos por todas y cada una de sus atenciones, los guías, los...

5

A Beautiful Bespoke Holiday for the family in Thailand with Backyard Travel

Service rating : We had the best holiday ever and it will always be a ‘special memory’ for us for the rest of our lives.
Thank you for giving us Bo in Bangkok.. He was/is a superb guide and always wanted to please us in everything. He went ‘over and beyond’ his ‘guiding duties’ in helping my...

5

vacanza hussle free

Service rating : molto professionali e precisi
attenti al cliente
abbiamo apprezzato l'organizzazione privata degli spostamenti e le guide
guide competenti e cordiali
Product : molto professionali e guide preparate e cordiali

5

Seamless service from airport pick up to drop off, with all in between

Seamless service. Great guides & tours. I especially liked going to local markets & lunch made by the local tribe at Doi Inthanon. I also like the philosophy of giving back and social responsibility that they have with their tours like the elephant sanctuary that provides a safe place for the animals.

5

Con gusto enviaré copia de mi crónica de viaje una vez que la concluya

Service rating : Una agencia de viajes profesional, cumple puntualmente lo que ofrece y siempre dispuesta a resolver las demandas de sus clientes. En lo particular el viaje organizado para nosotros a Tailandia, Myanmar y Vietnam, resultó altamente satisfactorio. Guías profesionales en español, magnifico...

4

Great but not flawless travel planner

Service rating : I had a wonderful time on my trip! Some thoughts:

Bangkok
Longtail boat ride was a highlight! Chinatown was okay. I think better lunch options would have helped. I wasn't very impressed with the Chinatown lunch options.

Ayutthaya
We really enjoyed...

5

Backyard Travel created an amazing itinerary - everything went so smoothly, we loved all the chosen hotels, the rich cultural experience visiting the amazing pagodas and temples in Yangon and Bagan, learning about Myanmar’s history, visiting local villages and markets and tasting the Burmese cuisine.

5

Backyard put together an amazing trip for us at a moment's notice.

Backyard put together an amazing trip for us on a moment's notice. The trip they arranged met all of our expectations and then some: Great hotels, great sights, great cruise, great guides.

5

My second trip with BACKYARD but definitely not the last !

Service rating : Joy my travel consultant went out her way to satisfy all our requests. Nothing was never impossible.
Product : Shame that there are high credit card fees involved if paying this way.
Bank transfer is always more time consuming.

1

Deceptive and misleading tour.

Service rating : Don’t lie about the mausoleum and then have your tour guide try to talk us out of it. Wasted one whole house of my tour. Waste of money.
Product : See above for feedback on tour

5

Service rating : indywidualne podejście, usługa dostosowana do potrzeb i oczekiwań, szybka reakcja na zmiany i stały kontakt ze sprzedawca:)
Product : Elastyczność w adresowaniu potrzeb Klienta i dostosowywanie oferty do aktualnych potrzeb, wymagań i możliwości klienta. Przewodnik z duża wiedza i...

4

it was a great trip

Service rating : yes we thought the trip was good, accommodation great also. outings seemed well organised - we were a bit disappointed with the guide we had as he did not provide much local information however the other guides on Komodo & Rinca islands & also the forest/lake village guide in day 4 were...

5

Service rating : Backyard organised a 7 day tour of North Vietnam. All the guides we had were really good and always very punctual. When we changed our plans slightly this was accommodated by Backyard.
Product : Fascinating country and culture.

5

An excellent tour with excellent service!

Service rating : The guides were great and the service excellent. We saw so much that we would not have been able to see on our own. In addition, the planning was so much more flexible than that of other big-name tour operators who only seemed to want our money without considering our wishes. I would...

5

Bangkok with BackyardTravel

Service rating : The guide was outstanding! Very knowledgeable gentleman
Product : Really great value for what we had seen in Thailand

5

Amazing Vietnam Experience

Service rating : Backyard Travel did an amazing job assisting with the planning of our August 2018 Vietnam Trip. We just arrived back to NYC from our incredible tour of Vietnam and saying that we had an wonderful experience does not even measure up. I credit our travel agent, Tam at Backyard Travel...

5

Novie Olivia Created a Wonderful Itinerary for Us

Service rating : Novi Olivia was thorough and helpful as we communicated back and forth via email over many months. This was a personalized very specific travel itinerary that demanded details dependent upon her experience to make it possible. On paper the itinerary was exactly what we wanted. As it...

5

Very happy

All details were taken care of. The guides and drivers were fantastic. A well put together tour - thank you.

4

A Great Trip, Ill be back.

Service rating : Guides and were excellent, helpful, well informed,flexible and a pleasure.
One thing I was disappointed in was my last day, I was free in Yangon. I could have gone to another place and then leave directly from the airport to return home.
l met a person who was in Myanmar for...

5

Amazing family vacation to Japan

Service rating : Our trip to Japan was our fourth with Backyard Travel and we have not been disappointed. Every trip has been carefully planned and individually crafted for our family. Tour guides have been great and allow us to focus on our family enjoyment of the tours. Backyard travel stays...

5

Great experience

I was very pleased by the service from BT and the expert knowledge of our travel specialist. The trip was memorable. Suggestions by Fabrice were spot on. A quick interview, finding out our interests. Hotels, Transport, activities were great! Le service personnalisé en francais est un plus.

5

Service rating : Prompt and attentive service.
Product : Itinerary was well-curated. Pace was just right to enjoy the city while being able to relax and enjoy the hotel.

5

Great tour!

Service rating : Would definitely recommend and buy again. Booking was quick and easy, payment was easy and the tour was wonderful.
Product : Tour was insightful and paced just right. We learned a lot and really felt like we saw a good amount of Bagan.

5

Great experience, yet again

Service rating : Everything very well organised as usual. Great hotels, tour guides and drivers
Product : Everything perfect as always

5

Tailor made trip to Japan

Service rating : Muy buen servicio / A real good service
Product : Un poco cara por ser agosto / a bit expensive due to August period

5

Loved going to Japan for our honeymoon!

Service rating : I used backyard travel to plan my and my new husbands honeymoon to Japan! Our travel agent was Matthias and I thought he did a wonderful job. He listened and helped tailor our trip to what we would like including destinations, tours, and dates of travel and made it personalized for us....

5

Los volvería a contratar

Excelente servicio y solución pronta ante inconformidades o eventualidades

5

Bellissima incursione nel mondo birmano.

Service rating : Ottima conoscenza del territorio , organizzazione ineccepibile, guida parlante italiano che ci ha fatto.... Innamorare di lui e del .... Myanmar!
Product : Acquisto facile, chiaro e veloce

5

Highly recommended

Service rating : Our Myanmar trip with Backyard Travel was just perfect! Great guides, perfect accommodation and very good value!
Product : Perfect valiue for the money we payed.

5

Ottima agenzia

Agenzia ottima, con professionalità ci hanno organizzato un magnifico tour. Ci hanno accompagnato guide locali competenti che ci hanno fatto amare il Myanmar!!

5

Exceptional!

Service rating : Exceptional service, both during booking and during tour. The guides are really good, realized my necessities and preferences without having to tell them. Very helpful and friendly. E-mail contact for booking was very quick and easy to deal with.
Product : Fantastic tour, lovely...

 



Let us create your Dream Holiday

Ready to experience Asia at its best? We take the planning off you and hand you the keys to Asia. Drop us a line and we'll get back to you with expert, free, input within 24 business hours.


 

 

"WHEREVER YOU GO, GO WITH ALL YOUR HEART"

CONFUCIUS

Staff bowing to the camera




Bottom row



GENERAL INQUIRIES

[email protected]

PRESS INQUIRIES

[email protected]

LOCAL PHONE

+66 (2) 633 9074

INTERNATIONAL FREE PHONE

+800 2225 9273

Backyard Travel Head Office: Level 18, Park Ventures Ecoplex, 57 Wireless Road, Lumpini, Bangkok, Thailand 10330. Tel: +66 (0) 26339074

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START PLANNING
YOUR DREAM HOLIDAY
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  • Local travel specialists
  • Private tour guides
  • 24/7 on-ground assistance
  • Insider experiences
  • Excellent value for money
  • Personalized itinerary
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START PLANNING
YOUR DREAM HOLIDAY
Ask your obligation-free itinerary
  • Local travel specialists
  • Private tour guides
  • 24/7 on-ground assistance
  • Insider experiences
  • Excellent value for money
  • Personalized itinerary
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